The New Horizons Franchise Business Model:
Tested and Proven

Innovation and business growth are driven by people who master technology. Individuals and companies need the right IT training to accomplish that mastery. That training is delivered by New Horizons. We believe so strongly in IT Training, we've built our business model on it.

We refined our business model in company-owned centers for 10 years before introducing it as a business opportunity, and our success is built on three strategies.

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    Provide innovative training solutions adaptable for any individual or business

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    Maintain an aggressive sales system

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    Deliver the most complete franchisee training and support in the industry.


IT Training is a fundamental service provided to businesses all around the globe via numerous IT Service Companies. New Horizons is excited to be in an industry generating well in excess of a Trillion USD globally each year.

Reasons to franchise with New Horizons

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Global Brand

Your business will be instantly recognized as a key component of the industry's leading IT training company.

Proven Business Model

Proven Business Model

We have a wealth of experience in not just developing the world's best training, but perfecting ways to sell, market and deliver it.

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Worldwide Network

You'll be part of a network of 300 training centers in 70 countries (and counting), which translates to access to global client assets.

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Franchisee Training & Support

Extensive training resources including an intensive two-week new owner and manager program. Over time, share and acquire knowledge so you can quickly address any business challenge. You are not alone!


Technology Investment

Utilize industry leading cloud based learning solutions immediately. We have invested millions over the past decade to produce powerful business management software and robust flexible and virtual instructor-led learning methodologies.

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World Class Content

Access to one of the largest library of course manuals, web and video-delivered content and practice exams at much lower costs.

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Learning Methods

One of the few IT Training companies of the world truly delivering across traditional and flexible classroom and virtual learning methods; namely Mentored Learning®, Online LIVE®, & Remote Mentored Learning®.

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Higher Success Rate

Instant brand-name recognition, which automatically reduces marketing costs. Greater profit potential and start up costs.

Why New Horizons?

New Horizons believes that training is not a luxury, but a need that affects the personal and professional lives of clients. With over 300 IT training facilities in over 70 countries, New Horizons is the world’s leading independent IT training company. New Horizons pioneered technology training over 30 years ago and has continued to improve the methods used for training while dependably staying on top of the current trends in the IT industry. New Horizons is the best of the best, so why go with any other company?

A Tested and Proven Franchise Business Model

The success of New Horizons’ business model is built on three main points: offering high quality training on the latest innovations and technology, operating a strong and effective sales system, and providing comprehensive franchisee training and support. New Horizons’ business model is centered around helping clients to identify and fulfill training needs. Satisfied customers are the customers that continue to attend or send employees to New Horizons when technology updates necessitate further training, so high quality training is integral to franchisee success.

About New Horizons

New Horizons Computer Learning Center is headquartered in Conshohocken, Pennsylvania. Over 30 million students have been trained through New Horizons since the company was founded in 1982. The company offers technology training for individuals, small to medium sized businesses, and large enterprises-including government clients.

Largest Provider of Training for Leading Industry Vendors

New Horizons is the world’s largest Microsoft training organization. New Horizons also teaches clients how to use software from a range of other top vendors such as Cisco, Citrix, CompTIA, Novell Suse Linux, and VMWare. New Horizons has been recognized by some of these companies for providing top-notch training using groundbreaking methodologies.

  • VWware Global & Americas Training (VATC) Partner of the Year Award (2015)
  • World's Top 20 IT Training Companies - (2008–2018, each year)
  • Micorsoft Learning Competency Marketing Excellence Partner of Year Award Finalist (2012)
  • KnowledgeAdvisors Best Performance Award (2011)
  • Cisco Worldwide Learning Partner Award of Excellence for Collaboration (2010)
  • Cisco Excellence in Acceleration Award (2009) & Learning Partner of the Year Award (2008)
  • Microsoft Technology Innovation Partner of the Year, Learning Solutions (2006)

Integrated Learning Approach

The Integrated Learning Approach is a key differentiator between New Horizons and competitors. Integrated Learning guides trainees through all stages of the training life cycle: assess, learn, reinforce, support, and validate. Customers are able to choose from several different training methods, such as Traditional Instructor-led Classroom learning, On-Site Training, Online LIVE® virtual learning, Mentored Learning®, Remote Mentored Learning®, and Online ANYTIME® elearning.

Online Live

The New Horizons Online LIVE platform effectively delivers our unrivaled Traditional Instructor Led Training learning experience directly to students at the New Horizons center or anywhere the student wants to take the class (home, work, etc.). Just like our physical classrooms, students attending training through Online LIVE have a real time, live instructor led student experience. The live instructor teaches the course and provides the opportunity for students to ask live questions via voice or instant message (IM) questions during the live training event. Online LIVE provides a rich, engaging, live classroom environment that allows students to easily interact with instructors and fellow students in-person and virtually.

Mentored Learning

New Horizons’ innovative concept, Mentored Learning, provides technical training on an individual basis. A customized training plan is crafted that helps to fill knowledge gaps for each student. Students are trained using a combination of hands-on experience, written instruction, and verbalized instruction that has been shown to improve comprehension and retention of course content. Mentored learning has shown to result in a higher percentage of certification examination pass rates than other methods.

New Horizons® is expanding into new markets.

Learn more

New Horizons values its partner relationships.

New Horizons works with almost every major Software Vendor across a span of more than 2,000 independent courses. We have witnessed great success with many of these vendors and are one of the largest global computer training providers for the following core partners. Because these software vendors love the computer training that we offer, your New Horizons franchise will benefit from an established clientele.