FAQs & Resources

June 20, 2020

Curious about franchising? Here are the frequently-asked questions we get about the process and our answers.

Still have questions? Send us an email.

Who are New Horizons’ customers?
Government agencies, individuals, and organizations of all sizes rely on New Horizons for their IT training needs. Many large organizations with locations across the world rely on New Horizons to serve as a business training franchise, so new franchise partners may have a built-in customer base when a new location is opened. Individuals may also expand their knowledge in the IT field and therefore their value within a company by taking part in New Horizons’ training courses.

What does New Horizons offer customers?
Information Technology training: providing a broad range of technical and application courses. Complementary courses in Leadership, Business Skills, Project Management, IT Service Management are also key areas of focus.

What differentiates New Horizons from competitors in the field?
New Horizons’ global reach and large network allow us to offer more training courses over more time slots in more locations than any other IT training company. New Horizons also has greater access to tools and resources for training than smaller companies, which means superior training. Additionally, New Horizons’ training methods (such as Mentored Learning and Online LIVE) are top-notch and one of a kind.

What marketing advantages do New Horizons franchisees enjoy?
New Horizons franchise owners are automatically affiliated with a brand name that is recognized and trusted around the globe, which instantly reduces marketing needs. New Horizons’ International Marketing Department assists franchise owners with marketing. A New Horizons website is maintained, reducing the need for individual site maintenance, though local social media maintenance and marketing efforts are recommended.

How long does it take to open a New Horizons location?
It typically takes about four to six months to open a New Horizons franchise location after the initial steps have been taken to bring your computer learning franchise to a new market. The amount of time may vary based on franchisee training needs, location renovation or construction needs, and how long it takes to select and train staff.

For more information, we have written eBooks to aid in learning the details about franchising and the IT industry, from the pros.